Refund policy
Refund, Return & Exchange Policy
Thank you for shopping with us.
All sales are final. We do not accept returns, exchanges, or refunds for products purchased through our store.
Please ensure that you review your order carefully before completing your purchase.
By placing an order, you acknowledge and agree to the following:
- All purchases are non-refundable.
- Products cannot be returned or exchanged after delivery.
- Refunds will not be issued once an order has been placed and payment has been successfully processed.
If you receive an incorrect item or a product that was damaged during shipping, please contact us within 48 hours of receiving your order at Chillsso.ae@gmail.com We will review the issue and determine the appropriate resolution.
We reserve the right to amend or update this policy at any time without prior notice.